Introduction

Polestar operates online gambling platforms and uses cookies and similar tracking technologies to operate the Services, personalise the user experience, protect the security of the platforms, and, where you have given consent, to deliver promotional communications. This Cookies Policy explains the cookies and tracking technologies we use, the purposes for which we use them, and how you may manage them.

What cookies and tracking technologies are

Cookies are small text files placed on your device by the browser or by Polestar software. We and our service providers use cookies and related technologies such as pixel tags, local storage, and similar mechanisms to collect information about your device and your interaction with the Services.

Types of cookies we use

• Strictly necessary cookies: essential for the operation of the Services and for features such as authentication and security. These cookies are typically session-based and are not subject to consent. They are commonly set in response to your actions that constitute a service request.
• Performance and analytics cookies: collect information about how you use the Services (e.g., which pages you visit, error messages) to improve performance and reliability. These cookies are generally retained for up to twelve (12) months from your last interaction unless a longer period is required by law or policy.
• Functionality cookies: remember your preferences and settings (such as language or region) to provide a more personalised experience. These cookies may be stored for up to twenty-four (24) months.
• Targeting and advertising cookies: track visits and actions to deliver advertising relevant to you and to measure advertising effectiveness. These cookies require consent where applicable and may be retained for up to twelve (12) months.

How we use cookies

We use cookies to operate the Services, authenticate users, maintain session state, process payments, and manage user preferences. We also use cookies to analyse site usage and performance, detect and prevent fraudulent activity, and, where you have provided consent, to deliver targeted marketing communications. We may combine information collected by cookies with other data we hold to improve the Services and to tailor content and offers.

Third-party cookies and tracking technologies

We may engage third-party providers that place cookies or employ tracking technologies on the Services. These entities may collect information about your activity across websites and apps. Their practices are governed by their own policies, and Polestar does not control these third parties. We may share aggregated or anonymised data with such providers in accordance with applicable law.

Managing cookies

You have the right to manage cookies. You can regulate cookie preferences through your browser settings, including blocking or deleting cookies. If you block or delete non‑essential cookies, certain features of the Services may be unavailable or function improperly. You may also withdraw consent for non-essential cookies where such consent is required by law or policy.

Your rights in relation to cookies

You may request access to information collected via cookies, request deletion of cookie data, or withdraw consent for non-essential cookies. You may also request data portability where applicable. To exercise these rights, contact Polestar through the Help Centre in your account or as otherwise described in the Help section. We may require information to verify identity and to ensure compliance with applicable law and safety measures.

Data retention and security

Data collected through cookies is retained for the period necessary to fulfil the purposes described in this policy or as required by law. We apply industry-standard security measures, including encryption, access controls, and regular audits, to protect cookie data. No security system is guaranteed to be airtight; however, Polestar undertakes reasonable measures to protect the integrity and confidentiality of cookie-derived data.

Transfers of data

Because the Services operate globally, cookie-derived data may be transferred to jurisdictions outside your country, including jurisdictions with different data protection standards. Polestar implements contractual safeguards and other transfer mechanisms in accordance with applicable law to protect such data.

Changes to this policy

Polestar may update this Cookies Policy from time to time. When material changes are made, we will provide notice within the Services or via other appropriate means. This policy last revised on 24 December 2025.

How to contact us

For questions about this policy or to exercise your rights, use the Help Centre within your Polestar account. If you believe your rights have been violated, you may contact the relevant data protection supervisory authority in your jurisdiction.